Refund & Cancellation
- Our refund policy is only applicable to successful returns. Refunds will be based on the merchandise value on your invoice. Shipping and handling charges for unsuccessful exchange / return will have to be borne by the customer.
- Please allow 14 days after your return has been approved for your refund to be processed. Please note that the processing time for refund is dictated by card issuers.
To check on your return status, sign in to your account and click on Overview under My Ac, then select My Returns.
Your return status is reflected next to your Return Request number.
Pending - Your Return request has been received
Authorised - Your Return request has been authorised
Partially Authorised - Your Return request has been partially authorised
Return Received - We have received the returned item(s)
Processed and Closed - Your Return request has been resolved
Closed - Your Return request has been denied
All returns and exchanges via the Online Store are to be shipped to the address below:
Waniyawad, Bhuj (Kutch)
India – 370001